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Privacy, Cookies & Website Terms


We realise how important it is to securely store all information that you provide to us, so we treat any information you provide us with great care and we maintain high levels of security.

We follow procedures as required under UK Data Protection Legislation (the Data Protection Act 1998) to protect the information we store about you from unauthorised access.


Depending on how you interact with the Cranleigh School website, we may require certain information and you may submit personal information to us as follows:

  1. When you register for activities or make admission enquiries, we ask for information such as your name, address, telephone number, email address or other contact details and the name and date of birth of your children (if applicable). We keep a record of this information. We need this information to process your requests and recognise you as a registered user.
  2. We keep a record of any emails or other messages you may send us.
  3. We keep a record of your interactions with Cranleigh School so we can provide you with an efficient, reliable service and deal with any problems quickly. It also means we can send you the most relevant information about Cranleigh School.


The information we keep is used to improve the service we offer you. We may use the information to:

  1. Administer your Cranleigh School user account (website / portals)
  2. Provide customer service to you
  3. Research
  4. Provide you with information about the products and services we offer
  5. Help prevent fraud where applicable
  6. We may need to pass your contact information to our couriers in case they need to contact you to arrange the delivery of your order.

We track visits made to our website so we can see which pages are the most popular. This allows us to improve our services and website. This tracking is anonymous, we do not know your personal details.


We obtain some information automatically using ‘cookies’ when you use our website. Cookies are small text files that are stored on your computer when you visit certain web pages. Cranleigh School uses cookies to remember you when you come to our site and to keep track of what notifications you may have requested. Cookies make the interaction between users and websites faster and easier. Cookies cannot harm your computer and do not contain any private or personal information.

You can set your website to reject cookies by adjusting your internet browser settings not to accept cookies. The help option on your web browser should explain how to do this or you can go to for more details about cookies and how to reject them. However please be aware that the some parts of the Cranleigh School website will not work without cookies.


You have the right to remove your personal information and change your preferences at any time. In order to do this please email us at or write to us at:

The Data Protection Officer
Cranleigh School
Horseshoe Lane
Cranleigh, Surrey

Please include your name, address, user account number (if applicable) and/or the e-mail address you registered with when you contact us.


If you have any questions or you are unsure about the personal account information we are holding in your name please contact us. We will happily review your file and update your records if you require.